Trustlytics Support Center > Frequently asked questions (FAQ) > Why is it necessary for me to pay the subscription through Paddle.com and not directly through Trustlytics?

Why is it necessary for me to pay the subscription through Paddle.com and not directly through Trustlytics?

Our payment service provider Paddle takes care of the entire payment processing process. The fees already include all taxes, levies, and customs duties imposed by the respective tax authorities. Paddle collects these amounts on behalf of the authority and forwards them accordingly. Therefore, Paddle handles any inquiries regarding payments and invoices, not Trustlytics.