Why "free" still costs something: What companies need to know about web analytics

In today’s digital business world, data is the new gold. For companies and SMEs, it is crucial to understand the performance of their website in order to make informed decisions. Many rely on Google Analytics — it is free, widely used, and relatively easy to set up. However, behind this seemingly simple solution lie hidden costs and potential risks. It may be time to reconsider the use of Google Analytics.



The Illusion of "Free"


The first thing many companies appreciate about Google Analytics is the seemingly free service. While this is true at first glance, you are actually paying with a more valuable currency: data. Google uses the information collected from your website to optimize its advertising algorithms and generate profits. Essentially, the data collected from your website becomes part of Google’s extensive information resource, raising questions about data security and ownership.



Data Privacy Concerns for Businesses


With the increasing global awareness of data privacy, laws like the GDPR in Europe and the FADP in Switzerland have emerged to protect consumers. For companies, this means increased responsibility and liability. Google Analytics collects a vast amount of user data, which can put your business in a precarious legal situation. Complying with these data protection regulations is complex and time-consuming. Non-compliance can lead to hefty fines — a risk that most companies cannot afford. Moreover, the necessity to inform your customers about tracking cookies and obtain their consent can detract from the user experience and deter potential clients.



Time for a Business-Friendly Alternative?


In light of the hidden costs and legal risks, it is advisable for companies and SMEs to seek alternatives. This is where Trustlytics comes into play. Unlike traditional web analytics tools that may compromise customer privacy, Trustlytics offers robust analytics while prioritizing data protection. Developed with the strictest data protection laws in mind, Trustlytics reduces legal risks and relieves your business from complicated compliance requirements. With Trustlytics, you can make informed, data-driven decisions without compromising your customers' privacy. This enhances your customers' trust in your company and can provide a significant competitive advantage.



Time to Act: Protect Your Business and Your Customers


At first glance, Google Analytics may seem like the obvious choice for companies looking to understand website performance. However, the hidden costs and potential legal complications make it a riskier option than many assume. In an era where customer trust and data privacy are of utmost importance, it is worth considering alternatives like Trustlytics.

Trustlytics enables companies and SMEs to gain precise insights into user behavior without compromising their customers’ privacy. With Trustlytics, you retain full control over your data while adhering to the highest data protection standards — a crucial factor in building trust and complying with legal regulations.